Answers to commonly asked questions and issues.
After Your Purchase
I purchased on the website but I haven't received a download link yet. How can I get it?
I just made a purchase and a password was not created during the purchase process, but is required when I sing in. How do I create a password to access my purchase?
About Your Course
How do I watch the course?
When does the course start and finish?
How long do I have access to the course?
How do I download the lesson videos?
Can I order the course as a gift for someone?
What if I run into technical difficulties?
About Your Assets
How do I install my overlays?
How do I install my brushes?
How do I install my presets?
Can I use the assets (textures, backgrounds, etc.) for commercial projects?
Accessing Your Bonuses
When am I eligible to join the Facebook Academy?
Where do the Photoshop Q&A's take place?
Can't find what you're looking for?
If you can't find what you're looking for here or need help with a Nucly product, please fill out the form here. If you've purchased a product, please use the email address that you used to make your purchase.